Security & Trust
How we protect your data across Buzlin Marketplace, Buzlin Seller, Buzlin Courier, Buzlin POS, BuzRyde, BuzCall AI, and ArtisticBuz.
Introduction
Buzlin Holdings Inc. and BuzRyde Inc. handle sensitive information every day — identity documents, precise location, payment details, and payout information for drivers, couriers, and vendors. Protecting that information is core to how we build and operate our products, not an afterthought.
This page summarizes the practical measures we take. For the full legal detail on what we collect and why, see our Privacy Policy.
Data Protection
We implement industry-standard technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
AES-256 encryption for data at rest
TLS 1.3 encryption for data in transit
Multi-factor authentication for account access
Regular security audits and penetration testing
Access controls and least-privilege policies
24/7 security monitoring and incident response
No method of transmission or storage is 100% secure. In the event of a data breach affecting your personal information, we will notify affected users within 72 hours, as required by applicable law.
Infrastructure & Service Providers
We rely on established, reputable infrastructure providers rather than operating our own data centres. Each provider operates under a data processing agreement and only processes data on our instructions.
| Provider | Purpose |
|---|---|
| Google Cloud / Firebase | App backend infrastructure, real-time messaging, and push notifications |
| Google Maps Platform | Location, mapping, and navigation services |
| Stripe & PayPal | Payment processing for marketplace and subscription transactions |
| Maksekeskus | Regional payment processing for select markets |
| Cloud hosting providers | Application and database hosting for our platforms |
Compliance
As a Canadian company, we handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Where personal data is transferred internationally — for example to service providers operating outside Canada — we put appropriate safeguards in place, such as Standard Contractual Clauses (SCCs), as described in our Privacy Policy.
Responsible Disclosure
If you believe you've found a security vulnerability in any Buzlin product, we want to hear from you. Email us at security@buzlinholdingsinc.com with details and steps to reproduce the issue.
When reporting, please:
Give us a reasonable amount of time to investigate and fix the issue before public disclosure
Avoid accessing, modifying, or deleting data that isn't yours
Avoid degrading the performance or availability of our services
Report privately — do not share the vulnerability publicly until we've addressed it
We will not pursue legal action against researchers who report vulnerabilities in good faith and follow the guidelines above.
Account Security Tips
Simple steps that keep your account safer:
Use a strong, unique password for your Buzlin account
Enable multi-factor authentication where available
Never share your password or one-time login codes with anyone
Watch for phishing attempts impersonating Buzlin support
Report unauthorized account activity immediately
Keep the app updated to the latest version
Contact Us
Security questions, vulnerability reports, and account security concerns:
Security Reports
security@buzlinholdingsinc.comPrivacy Inquiries
privacy@buzlinholdingsinc.com